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Marriage Agency FAQ

1.What is One Love For You?

2.How can I contact you?

3.What services do you provide?

4.I have seen a few women who I have also seen on other site, why?

5.Your company is serious, and the contacts are real, and the girls can read, write, and make meetings and travels to know the man that she want. yes?

6.Any of the girls i contact didn't send me address, even speaking about make a meeting in my next travel there.

7.I sent a postal letter to a woman who had sent me a letter of introduction, but have not heard back, why?

8.How do I know that someone wrote to me?

9.Can I give my contact information to the woman when I write through you?

10.Why don't you have a monthly fee for members that allows to send and receive unlimited number of letters?

11.I have tried to watch the video, but nothing came out of it. Please help.

12.Why does the price for watching videos differ?


What is One Love For You?
Our web-site presents photos and profiles of beautiful sexy marriage minded Ukrainian and Russian women of all ages, pretty girls from Russia, Ukraine, Belarus, Latvia and other countries of the ex-USSR. All these women are in search for a foreign man for serious relations and marriage. This web-site is brought to you by Hanuma Net Ltd. (marriage agencies union), owned by Oleg P. Syedyshev. The head office is situated in Mariupol, Ukraine. Our web-site not only gives you a great opportunity to browse Russian women on-line catalog, but also to establish contact with them and form serious relations with your future Russian bride. We have many branches and affiliates all over Ukraine, we cooperate with hundreds marriage agencies and dating services in different cities of Russia, Belarus, Lithuania, Latvia and other countries. You can read more about local marriage agencies affiliated with us at "Our Affiliates" page. Our web-site is the means for foreign men to get in contact with single Russian women who search for their husband abroad. We help you to initiate relations delivering your letters fast and secure, guarantee gift delivery and any help, support and advice you might need.

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How can I contact you?
If you are a registered user you should always try to contact us through Support Center (you can find the link to it in the menu when you are logged in to your account). Support Center is an area of your account through which you can communicate with the web-site administration. This option of contact was created to help you, our customers, get guaranteed support from web-site administration faster. If you use Support Center you can be sure that your messages are not lost among spam emails, but received by web-site administration, and you get replies from us in a timely manner. To send a message you should click "Create New Ticket", choose category of your question and type your message, then click "Send Message". You can also attach files to your messages, up to 3 files with each message. The second best option is the form on contact us page. You can also call our head office in Mariupol +380-629-533269 and inform about any problems you may have. Some questions can't be answered right on the phone, especially if you inquire whether your letter was delivered, or whether the Russian girl you are interested in is still available.

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What services do you provide?
First of all, we provide a space for single marriage minded foreign men and Russian women to place their information (photos and profiles) - we have on-line Russian women catalog for foreign men to browse and choose Russian women they would like to contact; plus we give foreign men an opportunity to place their profile and photos in on-line Gentlemen catalog, so singe Russian women would be able to initiate contact with them. Secondly, we help you to establish contact with the Russian women you like - you can buy woman's postal or e-mail address, send her letters and get replies fast through our email forwarding system, order flower and gift delivery to your special Russian girlfriend. Your letters are translated into woman's native language (if she doesn't know English enough to understand your letter well without translation) and delivered to the woman personally.

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I have seen a few women who I have also seen on other site, why?
We do not forbid women to be clients of different marriage and dating agencies in their native cities as we can't deprive them of their right to CHOOSE and have this choice, and thus one girl can be a client of ALL marriage agencies in her native city, and the number of such agencies can vary depending on the size of the city - from 2-4 in smaller cities to hundreds in capitals or big regional centers. Besides, one and the same agency can be affiliated/cooperate with different web-sites/agency networks, and this way even if a woman is a client to only one marriage agency in her native city, her profile may be posted to many web-sites.

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Your company is serious, and the contacts are real, and the girls can read, write, and make meetings and travels to know the man that she want. yes?
YES, we are a serious company, this is our business, we invest money in it and know that only honest work will bring profit in the future. The scheme of work is as follows: we have a web-site and attract men-clients, who are searching for a Russian bride; we find marriage and dating agencies in the cities of Ukraine and Russia and pay them commission for delivery and translation of letters; these agencies (we call them "local marriage agencies") advertise themselves in their cities, girls come to their offices, fill in the application, bring photos; these agencies check the girls' identity, marital status by the girls passport. You can exchange direct contacts (postal address and telephone number; it is not allowed to exchange e-mail addresses through our web-site) with any girl in the catalog.

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Any of the girls i contact didn't send me address, even speaking about make a meeting in my next travel there.
You should make a difference between "postal address" and "address to visit". Usually a Russian girl does not tell everyone that she is in the marriage agency and searching for a foreign husband. Though international marriages are quite often now, there still is a stereotype: "if you you can't find a good husband in your city and address to the marriage agency - you are a looser". Also, mass media has cultivated negative reaction about marriage agencies among common people - there is a belief that marriage agencies sell prostitutes abroad. We have had several girls who quarreled with their relatives about being our client, and had to stop their search for a foreign husband. So, when you are planning to visit, be sure to INFORM about the dates when you come, and better contact the girl through the agency. If you ask us to call several girls and inform that you will arrive, it will not be much bother, we would be glad to help you - after all, our aim is to help two people meet, and then they will decide whether they want to be together.

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I sent a postal letter to a woman who had sent me a letter of introduction, but have not heard back, why?
As for the postal addresses you order: we can't make girls reply to the letters they get by post, moreover, we do not control it. We could inquire whether girls receive your letters, but that's all we can do... very often when girls get letters by post they come to us for help - with translation, letter forwarding, etc. and we again on the starting point - a woman wants to correspond using the services of the marriage agency and the man doesn't want to pay the agency for the services. Try to understand - if a lady gets letters at the agency, where they are translated for her, printed and she can reply them very easily just bringing her reply written in her native language on a sheet of paper, and thus a woman from Ukraine can exchange letters with foreign men faster - she would choose the easier way for her. We promise you delivery of your mail as long as you use our web-site: the agencies we work with get commission for the work, and if they do not work in good and honest manner they do not get their money. We can not control the correspondence that goes on OUT of our web-site, sorry. It is more convenient for a lady to correspond using the services of the agency, she may be a client of one, two, three... agencies in her native city; she can get your letter through one agency and then go with it to another and ask to help her with corresponding with you, and you will get contacted by the agency you have never heard about and will be asked about corresponding with the lady using their web-site. As far as our work is concerned in this case, you get what you paid for - postal addresses. If they are wrong - you can contact us and ask to replace them with the addresses of other ladies. If women do not reply you - sorry, we do not control postal correspondence.

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How do I know that someone wrote to me?
When a woman sends you a letter, our server automatically sends you notification about a letter from a woman. Since our new clients may receive up to 10-15 letters daily (which is only natural, because newly registered men get more attention from our pretty women), you can set your Account Options not to get such notifications, or get them once a week so not to forget to check your Inbox regularly. At Account Options you will also be able to deactivate your ad from Men Catalog in order not ot get letters from new women.

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Can I give my contact information to the woman when I write through you?
Yes, when corresponding through our web-site you and your woman can exchange such contact details as postal addresses and telephone numbers, but email addresses are not allowed. If the woman you write to says she has regular access to Internet and personal email address, you can call her and dictate your email address on the phone, or send her a postal letter in which you can include your direct email address.

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Why don't you have a monthly fee for members that allows to send and receive unlimited number of letters?
Exactly because we work with different agencies we can't charge a membership fee for unlimited correspondence - some men can write hundreds letters per month just for the mere fun of it... unfortunately for our girls; men who pay per letter know what they spend money for, and more serious about each letter they write.

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I have tried to watch the video, but nothing came out of it. Please help.
To view the video you should have a flash-player installed. Please, download the newest version of the the program from http://www.adobe.com/products/flashplayer/

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Why does the price for watching videos differ?
We set up the prices for each video depending on the length and content of the video and the age of the lady. The cost of one video clip can be 0.25, 0.5 or 1 POINT. Some ladies have several video clips available, and if you want to watch all video available for a lady, you can do it with 20% discount.

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Russian Women FAQ - answers some questions about Russian women, their popularity among foreign men, reveals some secrets of Russian women and deals with the topic why Russian women want to meet a foreign man.

Marriage Agency FAQ - tells you about Best Russian Bride dating agency and gives general information on how we work, tells shortly about our services.

Marriage Agency Services FAQ - answers questions about our introduction and dating services, prices for e-mail forwarding and gift delivery, gives you tips how to save money using our marriage agency services and which way of search for a bride from Russia or Ukraine would best suit you.

Payment FAQ - frequently asked questions about method of payment (on-line payment with credit cards or e-checks, payment using PayPal or other methods), costs of our services.

Correspondence FAQ - explains some rules of correspondence through Best Russian Bride web-site, tells how to use our e-mail forwarding system and avoid possible problems when writing letters to Russian women.

Photos FAQ - tells you why so many photos of women displayed on our web-pages are so beautiful, why it is important to exchange additional pictures with your Russian bride during correspondence and how to send additional photos to your Russian girl friend or receive more pictures from pretty Ukrainian girls you correspond with.

Possible Technical Problems - gives you information what kind of technical problems may occur when you communicate with Russian brides through best-russian-bride.com marriage agency web-site, and answers most common questions that may appear when you use our services.

Anti Scam FAQ - gives some additional comments about scam and scammers and our anti-scam policy.